FAQs

Have questions about booking with Amazing Rides LLC? We’ve got answers!

1. What services does Amazing Rides LLC offer?
We provide group transportation for up to 12 passengers in our Mercedes-Benz Sprinter Passenger Van. Based in Miami, we cater to tours, airport transfers, events, and trips across Florida or to nearby states.

2. Who will be driving my trip?
I’m Jesus Franco, the owner and driver of Amazing Rides LLC. I’m committed to ensuring your journey is safe, comfortable, and on time.

3. How do I get a price for my trip?
Pricing depends on your trip details, like destination and group size. To get a personalized quote, email us at info@amazingrides.us with your travel plans, and we’ll respond within 24–48 hours.

4. Is there a deposit required to book?
Yes, a $50 deposit is required to secure your booking. This deposit is fully refundable if you cancel at least 48 hours before your trip. See our Refund Policy for details.

5. What is your cancellation policy?
You can cancel your trip and receive a full refund of your $50 deposit if you notify us at least 48 hours before your scheduled departure. Cancellations within 48 hours or no-shows are non-refundable.

6. How can I contact Amazing Rides LLC?
Reach us at info@amazingrides.us. We respond to inquiries within 24–48 hours, Monday through Friday, 9:00 AM to 5:00 PM EDT. See our Contact Information Policy for more details.

7. Is the Mercedes-Benz Sprinter Van comfortable for long trips?
Absolutely! Our van offers ample legroom and modern amenities to ensure a comfortable ride, whether you’re traveling across Miami or to another state.

8. Can I book a round-trip or multi-day trip?
Yes, we accommodate round-trips and multi-day trips. Include your full travel plans in your quote request, and we’ll provide a tailored price.

Have more questions? Email us at info@amazingrides.us—we’re here to help!